Agent Assist integrates with CRM systems through API-based connections, enabling seamless data exchange between platforms. It automatically retrieves customer information, past interactions, and preferences from the CRM, providing agents with real-time insights during conversations. Additionally, it logs interaction details and updates records within the CRM, ensuring data consistency. By enhancing workflow automation and reducing manual entry, Agent Assist boosts productivity and accuracy. Our Agent Assist Solution supports integration with major CRM platforms like Salesforce, HubSpot, and Zendesk, ensuring smooth operation and optimal performance.

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