To get started with implementing an agent assist solution, begin by assessing your customer support needs and identifying pain points where agents struggle the most. Research various solutions that offer AI-powered real-time assistance, knowledge base integration, and workflow automation. Choose a solution that seamlessly integrates with your existing systems, such as CRM or helpdesk platforms, to ensure smooth operations. Collaborate with a reputable vendor who can tailor the solution to your business needs and provide training for your agents. Monitor performance metrics like response times and customer satisfaction to refine the system continually and achieve optimal results.